September 30, 2014 – New York – Mercer, the world’s leading consultancy in talent, health, retirement and investments, and a wholly-owned subsidiary of Marsh & McLennan Companies (MMC), announced today the appointment of Ken Haderer as Chief Operating Officer (COO) and Helen Shan as Chief Financial Officer (CFO). Mark McGivney, who served as CFO and COO of Mercer, has been appointed Senior Vice President, Corporate Finance, at MMC.
Mr. Haderer, who was leading Mercer’s US Benefits Administration business, will now add additional responsibilities for Global Operations and Technology Groups. As COO, his objectives will be to drive toward delivering market leading participant experience, leveraging data and technology across multiple channels and improving efficiency and client service delivery. Ms. Shan brings experience leading the MMC Treasury function to the Mercer CFO role and will also be responsible for Mercer’s global strategy development and execution. Both individuals will report to Julio A. Portalatin, Mercer’s Chief Executive Officer.
“We are very pleased that such high caliber professional colleagues like Ken and Helen are joining Mercer’s senior executive team,” said Mr. Portalatin. “They will be key contributors as we take the firm to higher levels of profitable growth and challenge ourselves to continue to be at the forefront of helping our clients succeed.”
“In our Benefits Administration business, Ken has ensured that our full range of tools, including interactive web sites and call center support, have been enhanced so Mercer’s clients’ employees have the ability to choose from quality options affecting their health, wellbeing and retirement security. Helen will bring world class financial management expertise to the CFO position at Mercer and is a significant asset given her previous experience at MMC and other global firms.”
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