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TRANSITION MANAGEMENT

With limited resources, transitioning to a new provider and/or system can be a daunting task for most companies. Implementation requires a significant time commitment over several months. Hager Strategic helps clients keep their implementation on track. We are experienced project managers and are familiar with the implementation process with every major provider. We provide comprehensive transition management services, including:

  • Creating test plans and managing client-acceptance testing.
  • Communicating and training HR and benefits resources on new processes and systems.
  • Ensuring the full scope of services is implemented.
  • Providing a technical resource to guarantee that a provider’s documentation properly reflects requirements.
  • Serving as your internal project manager.
THE DELIVERABLES

The specific deliverables for implementation support vary, but generally include:

  • Application of marketplace common practices to assist in definition of requirements.
  • Identification of changes required in current administrative processes.
  • Gaps in contracted scope of services vs. implemented services.
  • Issues log that documents all interim actions.
  • Test plans and results and a thorough provider readiness assessment.
  • Status updates and presentation of implementation issues to client Steering Committee.
 
Hager Strategic understands your company’s requirements and your provider’s infrastructure, so we can effectively facilitate issue resolution, keeping your project on track. We can supplement your internal resources wherever and whenever needed throughout implementation.
OUR SERVICES
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